How Can I Request a Refund on My Entry?
Tip: A raffle is considered cancelled whenever the deadline is hit but the minimum required entries are not reached.
In the event that a raffle is cancelled, Raffl allows participants to request a refund on their entries. A raffle gets cancelled if it fails to reach the minimum required entries before the deadline. Here’s how you can request a refund:
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Check if the Raffle is Cancelled: A raffle is cancelled if it does not meet its minimum entries requirement by the draw date. If a raffle is cancelled, it enters a refund stage.
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Go to the Raffle Page: Visit the page of the raffle for which you want to request a refund.
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Request a Refund: If the raffle is in the refund stage, you will see a “Request Refund” button on the raffle page. Click this button to start the refund process.
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Confirm Your Request: Confirm your refund request. This will initiate a transaction in your web3 wallet. Approve the transaction to finalize your refund request.
Upon successful transaction, your entries will be refunded back to your wallet.